PearlKing
December 07, 2022
"Refund Successfully Processed"
I got my refund! (Check out my earlier review). Big thanks! It would’ve been nice to get a quick email confirming they got my returned items and letting me know the refund was on its way.
MabelGardner
November 27, 2022
"Men's Stretchy Pants"
Care Clothing has got to be my top online shopping experience. I've faced some challenges before when buying stuff online, but I've previously ordered clothes from this brand that were fantastic. Not long ago, I got a call right after I purchased another pair of trousers from Brian, who switched my order to a superior pair and rushed the delivery at no extra cost. I couldn't ask for better customer support and will definitely shop with them again.
Svayda2013
November 20, 2022
"Not on the Same Page"
I hate to say it, but I don't see eye to eye with the majority of reviews. The pants I ordered ended up being too tight, so I had to send 'em back. I think it was Brian I chatted with, and he was a bit short with me, asking why I picked the wrong size. He quickly suggested I return the trousers for a refund, which I'm still waiting on after a whole month.
orangepeacock255
October 18, 2022
"Refund Resolution"
I sent back the elastic waist pants since they weren't what I needed. I was bummed about not receiving a refund and thought that was the end of it, but then I got an update. Brian reached out to me, explaining there was an error with my refund; it went to someone else with a similar name. He apologized and assured me that the full refund would be processed. So, all's well that ends well.
lynnroberti
June 27, 2022
"Ordered a couple of pairs of stretchy waist pants..."
I ordered a couple of pairs of stretchy waist pants with the Velcro adjustment. They showed up in less than 48 hours, and the quality is top-notch. Customer service was fantastic. I called to let them know my dad was being discharged from the hospital and needed them quickly. They arrived the very next morning at 9 AM. I’ll definitely be shopping with this company again.
ClarenceAustin
June 14, 2022
"Top-notch quality and a fantastic item…"
This is a top-notch quality and a fantastic item for folks who struggle with buttons on their trousers. The 31-inch leg fit my dad perfectly, and he’s 5’11”. I’ll surely grab more of these.
tinygoose468
April 06, 2022
"Outstanding Support from the Team"
I purchased a pair of trousers for my dad online. I accidentally entered the wrong postcode, and they ended up getting lost. I reached out and chatted with Brian, who was incredibly helpful and nice, providing me with the tracking info. Then Rebecca sent a follow-up email, and eventually, the trousers showed up. The quality is top-notch, and the price is quite fair. I definitely recommend careclothing; they’re a pleasure to work with.
greenelephant871
November 18, 2021
"Super nice company with great support..."
This company is super nice and offers great support. Brian is a gem! My dad is really into his elastic waist pants with velcro. They look sharp, perfect for the care home. I've gone ahead and ordered a couple more pairs.
organicbear938
October 19, 2021
"Highly recommend this place!"
For years now, I've been buying clothes, especially pants, from this super friendly and efficient company. Their customer service is top-notch, and they always get my orders to me within 48 hours. I've never had to send anything back, and I'm really happy with my latest purchase. I wouldn't think twice about suggesting this company (the staff are strangers to me, though!) for their quality items, great prices, and excellent service.
AmyCurtis
September 10, 2021
"New Trousers Make Dad Happy"
Dad is really into his new trousers. They not only look great but also feature an elastic waistband with a Velcro closure and a fly, which makes him feel a lot more comfortable. He’s super pleased with the quality, the color, the roomy pockets, and the fit. It’s like he’s got a bit of his independence back! There was a little hiccup with the shipping, but their customer service handled it quickly and kindly. The website is easy to navigate and helps you figure out the right size without any hassle. Overall, if only solving life’s issues was this straightforward and affordable! Kudos to Care Clothing… Dad’s already eyeing two more pairs!
StanleyHunt
April 16, 2021
"Super helpful and quick with my order!"
They were super helpful and quick in sending my dad's new socks and trousers overnight. The quality of all three items was top-notch, and I especially liked the trousers with their 'pretend fly' and belt loops. This way, my dad doesn’t feel awkward about wearing elasticated trousers. He looks sharp and feels comfy, so he’s actually looking forward to going out again! This was our second time ordering from them, and both experiences have been fantastic. The only reason we needed new trousers was due to a change in my dad's shape. The last pair held up great in the wash and still look good after plenty of wear. I usually don’t write reviews and wasn’t asked to do this, but I think folks should know how good this company’s products are. It could save them a lot of hassle elsewhere.
Jessica.Andrews
January 31, 2021
"Outstanding Service from Care Clothing"
The level of personal attention I got was truly exceptional. I made my order on a Saturday night, and it showed up just 3 days after. Initially, I got a note saying it would take 5 days because of the velcro request, so I shot an email, and Brian called me back that same day, which was a Sunday, to discuss the order and offer some great advice. We switched to a better pair for my Dad, and it came in just 2 days. The whole process took only 3 days from beginning to end. Brian even covered the price difference. Huge thanks to Brian, Rebecca, and everyone at Care Clothing. I’ll surely be back for more!
Charlene.Prescott
January 08, 2021
"Top-notch Quality"
I was on the hunt for some genuine quality trousers for my granddad, and let me tell you, it’s been a real challenge getting out with all this covid mess, especially since he’s high risk.
I got in touch with Care Clothing, and I’ve never found a more comfy pair of trousers in my life. They offer a thermal option too, which is perfect for the chilly weather.
Their catalog was super user-friendly, and I could easily find my way around it. The staff I chatted with over the phone were incredibly helpful and radiated positivity.
I’d definitely recommend them again and will be coming back for sure.
Thanks a bunch!
Pheonix13777
December 31, 2020
"Order Still Missing"
I just had a chat with Brian about my order, and his response was, "It's New Year's Eve." It's fine to sell stuff on New Year's Day, Boxing Day, and even Christmas, but heaven forbid you ask him about your items! He put the blame on the virus and the postal service. I just hung up from that whiny guy.
REPLY: Tell Brian he ought to keep track of the days if he’s gonna treat customers like that. You know the Trafford Centre stays open until 10 PM? If they don’t want orders processed outside regular hours, then they shouldn’t be accepting them. If my items don’t show up after a week and the company can’t even be bothered to give an update, then they’re not worth my time! :)
JuneDean
October 13, 2020
"Just received our first order..."
We just got our initial delivery from this company. I can genuinely say it’s excellent. The trousers were priced quite reasonably and are of good quality. Plus, the delivery was super quick, thanks to a reliable courier!